Privacy Policy

Effective Date: 8/28/2025

1. Introduction

At iSoft Technology (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way. By continuing to use our website or services, you agree to the practices described here.

2. Key Terms

To keep things clear, here are some important terms we use:

  • Personal Data: Information that identifies you, like your name, email, phone number, or payment details.
  • Cookies: Small files stored on your device that help improve your browsing experience.
  • Services: The products, solutions, and support we provide.
  • Customer Data: Information you share with us while using our services (for example, system details or files).

3. How We Collect Information

We collect information in a few different ways:

  • Directly From You: When you fill out a form, contact us, sign up for services, or make a purchase.
  • Automatically: Through cookies and analytics tools that track things like your device type, browser, 
IP address, and how you use our website.
  • From Third Parties: For example, when you connect with us through payment providers, 
marketing platforms, or business partners.

4. Information We Collect

Cookies are tiny files placed on your device that help our website run better and remember certain preferences. They make browsing smoother and allow us to understand how the site is being used. If you’d rather not use them, you can turn cookies off in your browser settings.



When you interact with us, we may collect different types of information to serve you better. This can include basic personal details like your name, email, phone number, and payment information. We also gather technical information, such as the type of device and browser you’re using, your IP address, and how you move around our website. If you’re using our services, we may need certain customer information to provide proper IT support. And if you’re applying for a job with us, we’ll collect details like your resume, work history, and anything else relevant to the application process.

 

5. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process payments and manage accounts.
  • Offer customer support and ensure system security.
  • Send updates, promotions, or marketing messages (if you’ve agreed to receive them).
  • Meet legal or regulatory obligations.

 

We want to assure you that iSoft Technologies will never misuse your information. Your data will only be used for the purposes outlined above, and we will never share or apply it in any way that compromises your trust.

6. Cookies & Tracking

Cookies help us make our site work better for you by remembering your preferences and improving functionality.

  • You can control cookies in your browser settings.
  • If you disable cookies, some parts of our site may not function properly.

7. Third-Party Services

We sometimes work with trusted third parties, such as:

  • Analytics Tools (like Google Analytics) to understand website usage.
  • Payment Providers (like Stripe or PayPal) to process transactions securely.
  • Cloud Services (like AWS or Azure) to host and protect data.
  • Communication Tools (like Mailchimp or email platforms) for updates.

Each of these partners has its own privacy policy, which we encourage you to review.

8. Sharing Your Data

We do not sell or rent your personal information. We may share data only when:

  • It’s needed by service providers who support our operations.
  • Required by law or legal authorities.
  • During a business transfer (such as a merger or acquisition).

9. Data Retention

We keep your data only as long as necessary:

  • Account and service-related data while you’re an active customer.
  • Financial records as required by law.
  • You can request the deletion of your data at any time by contacting us.

10. How We Protect Your Information

We use security measures like encryption, restricted access, and monitoring systems to protect your personal data.



If a confirmed data breach occurs, we will notify affected users within 72 hours (or as required by law).

11. Your Privacy Rights

Depending on where you live, you may have specific rights:

GDPR (EU Users)

  • Access: Request a copy of your personal data.
  • Correction: Update or fix incorrect details.
  • Deletion: Request deletion of your data (with some exceptions, like legal compliance).
  • Objection: Object to certain processing activities.
  • Data Portability: Ask us to transfer your data to another organization.

 

You can request our [contact details below]. We aim to respond within one month.

 

CCPA (California Residents)

  • Right to Know: What categories of data we collect and how we use it.
  • Right to Delete: Ask us to delete your data.
  • Right to Opt-Out: Decline the sale of your personal data (note: we don’t sell personal data).

 

Exceptions apply where data must be kept for transactions, legal obligations, or system security.

12. Children’s Privacy

Our services are not intended for children under 13 (or 16 in some regions). We do not knowingly collect information from children. If you believe your child has shared data with us, please contact us so we can remove it.

13. Do Not Track & Consent

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing information.

14. Links to Other Websites

Our website does not currently respond to “Do Not Track” signals.
You can withdraw consent for cookies, marketing, or even request account deletion by contacting us or adjusting your browser/email preferences.

15. Updates to This Policy

We may update this Privacy Policy occasionally. If we make major changes, we’ll notify you through our website or email before the new policy takes effect.

16. Accessibility

We want this Privacy Policy to be easy to understand and accessible. If you need it in another format, please reach out to us at: info@isoft-tech.com.

17. Contact Us

If you have any questions or concerns about how we handle your data, you can contact us:

iSoft Technology